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Making her pitch

Batter, batter, batter, SWING!

Had the opportunity yesterday to watch a local, informal version of a ‘Shark Tank’ – where aspiring entrepreneurs pitch their start-up business plans to a panel of business-people (presumably who have launched successful start-ups – I missed the intros).  The panel provides them with advice both on how to improve their pitch to investors/mentors and improve or address gaps in their business plans. Some observations on the user-experience (UX) of the judge-panelists: Continue reading

We feel an affinity with a certain thinker because we agree with him; or because he shows us what we were already thinking; or because he shows us in a more articulate form what we were already thinking; or because he shows us what we were on the point of thinking; or what we would sooner or later have thought; or what we would have thought much later if we hadn’t read it now; or what we would have been likely to think but never would have thought if we hadn’t read it now; or what we would have liked to think but never would have thought if we hadn’t read it now.

Lydia Davis, Almost No Memory

Blake and Steadman

quentin blake

Illustration by Quentin Blake

I love how gloriously loose and messy the illustrations of Quentin Blake and Ralph Steadman are. And in the day of admittedly well-crafted but too meticulous (for my taste) Photoshop and Illustrator designs  literally flooding the internet – I just can’t help but feel the Sanskrit emotion of ananda when looking at these ink-strewn images.

It may be due to reading so many Sid Fleischman books (illustrated by Blake) as a kid that imprinted this freewheeling style in my psyche.

steadman

Illustration by Ralph Steadman

And, true to my liberal arts compare-and-contrast training, that quote from Ira Glass that’s been going around lately comes to mind, the one about having taste but the work not coming out how your mind’s eye saw it. The disappointment and desire to quit. A quick google of that quote  reveals it’s not about one’s art looking/sounding perfect, but “hav[ing] this special thing that we want it to have.”

Perhaps therein lies the heart of the matter (hoo, there’s a new writer cliché at your service) – the Blake/Steadman illustrations have that special thing, that thing that’s missing when I see the meticulously crafted but oddly anonymous art and design online.

Here are two examples for your own ananda.

To code or not to code

A debate in the design/UX world has been, not raging, jostling? about in regards to whether design folks should learn to code. I’m pretty much of the mind that companies get more value from developers who can code well and designers who can design well vs trying to hire a person who does one thing well and the other well enough to get by. Continue reading

Tea and spirits

Thinking about how necessary it is for user experience (UX) professionals to be infused with empathy as part of their interactions in day-to-day life, and not just when on the job. A thoughtful post by another UX blogger talks about empathy too.

 

teaWhich led to thinking of tea infusions –
which seemed kind of a weak image (think tea vs. coffee, weak vs. strong). That led to thinking of distilled spirit infusions (all the rage in SoCal lately) and how that image conveys energy, a willingness to experiment, a joie de vivre (most likely due to the excited media coverage of this new foodie enthusiasm).

Which led to thinking, wait a minute, how many empires have been architected, built,  plotted against, destroyed – in boardrooms, palaces, cottages and yurts all while  participants sipped tea? Sure, we read about memorable events fueled by alcohol, but perhaps tea as a contributor to historic events has had a much greater influence (some of which recorded here). So too, perhaps for empathy. It doesn’t get the make a dent in the universe rock star status in the design world like other skills, but could its influence be greater?

How conflict management theory informs design

So I’m trying to figure out whether the profession of ‘designer’ or the label of ‘creative’ draws people of a certain temperament or the job itself draws out innate tendencies and amplifies them. Perhaps it has nothing to do with temperament or tendencies and is an evolving  survival response to an economic environment where ‘at-will’ employment means competent people are let go from jobs as a matter of course.

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Hi-Lo Fidelity in Context

I imagine over the centuries that practitioners of any craft have debated the absolute necessity or utter uselessness of various techniques and tools employed in their craft. The user-experience profession is no different. Recently the UX [insert social media of choice]-o-sphere has been bouncing around the topic of how to communicate a thing-that-doesn’t-yet-exist to a client or developer.

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From J Alfred Prufrock to Goethe to General McChrystal

Respected entrepreneur wrote about a new project they’re working on. Surprised to find smack in the core of ‘here’s the problem we’re solving for: customers want to do x because of y or z‘ – this assumption that customers’ reasons for wanting to do this thing are binary – their reason is either this or that.  I’m one of these customers, in fact; my J Alfred Prufrock response:

And turning toward the window, say:
“That is not it at all,
That is not what I meant, at all.”

Continue reading

More on Sensations (moron sensations?)

At homogenized corporate office, a walk around the building to stretch my legs. To make it attractive to company tenants, the building owner arranged an artificial ‘park’ (I guess all parks are artificial – perhaps I’m just being snobbish here) between the buildings. Blast of Santa Ana winds woke me up to the physical world with something for four of the five senses – Continue reading